Qq22's Privacy Policy —
Your data, our responsibility

01 Introduction

The qq22 Privacy Policy explains what information we collect about you, why we collect it, and how it is managed. This policy applies to the qq22 website and all associated services.

We believe every gamer has the fundamental right to full control over their personal data. That belief is the foundation of qq22's Privacy Policy — written in plain language, free of legal jargon.

By using the qq22 platform, you consent to this Privacy Policy. If you have any questions about the policy, please contact our support team.

02 What information we collect

The following types of information may be collected when you register and use services on the qq22 platform:

Data Types	Example	Reason for collection
Identity Information	Name, date of birth, national ID	KYC verification and age confirmation
Contact information	Mobile number, email	Account communication and security
Financial information	Mobile banking number, transaction history	Payment Processing & Fraud Prevention
Device Information	IP address, browser, operating system	Improving Security & Service Quality
Gaming Activity	Game history, bet amounts, wins/losses	Responsible Gaming & Bonus Management
Cookie and session data	Login sessions, preference settings	Improving User Experience

We only collect the information necessary to provide our services. Nothing beyond that is requested.

03 Use of Data

Qq22 uses your information for the following purposes:

• Account management: To support registration, login, and account security.
• Payment Processing: To process deposits and withdrawals successfully.
• Gaming Services: To deliver games, record results, and award bonuses.
• Customer Support: To address your complaints and questions.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To monitor signs of gaming addiction and provide assistance where needed.
• Promotions: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal compliance: To meet the requirements of licensing authorities and regulatory bodies.

04 Data Sharing & Disclosure

Qq22 never sells your data. However, limited information may be shared in specific circumstances:

• Payment Partners: Only the financial information necessary for processing transactions is shared with Mobile Banking, Nagad, and Rocket.
• Game provider: Limited session data is shared with third-party game developers to run games.
• Legal obligations: Information may be disclosed pursuant to a court order or government directive.
• Security Investigation: Information may be shared with regulatory authorities if fraud or money laundering is suspected.

05 Data Security Measures

Qq22 employs the highest level of technical measures to protect your data. Our security layers include:

• SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
• Database Encryption: All stored data is encrypted and cannot be read directly.
• Two-Factor Authentication (2FA): OTP verification for added login security.
• Security Audit: Regular third-party security audits are conducted.
• Access controls: Only authorized staff can access specific data.
• Firewall & DDoS Protection: The platform is protected against cyberattacks.

06 Cookie Policy

Qq22 uses cookies on its website to enhance your experience. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Analytics Cookies: Used to analyze site usage and improve service quality.
• Preference Cookies: Helps remember your language and theme preferences.
• Session cookie: Automatically deleted when the browser is closed.

You can delete or disable cookies at any time through your browser settings. Please note that some features may not function properly if you do so.

07 Your rights

Under the qq22 Privacy Policy, you retain the following rights:

08 Data Retention Period

Qq22 does not retain data longer than necessary. Retention periods by data type:

• Account information: For the duration of active account use and for 5 years after closure (as required by law).
• Transaction records: 7 years (in compliance with financial regulations).
• Gaming history: 2 years, for dispute resolution purposes.
• Cookie information: 30 days to 1 year, depending on cookie type.
• Support conversations: 3 years.

09 Protection of Minors

Qq22 strictly prohibits registration by anyone under 18. We take special precautions to protect the data of minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor is immediately suspended.
• No data belonging to minors is stored or used.
• If a parent or guardian has concerns, contact support — we will take immediate action.

10 Privacy Policy Updates

Qq22 may update this Privacy Policy as needed. When changes are made:

• A notice will be posted on the platform before any major changes take effect.
• You can check the "Last Updated" date at the top of the page to see when changes were made.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Log in to the platform and reach us via chat support.
• Response time: Within a maximum of 30 business days.